Legal
Complaints procedure
How to raise a concern and how we respond.
Outline for review before launch.
How to complain
Email info@casewiseexperts.co.uk with your name, firm and case reference.
What happens next
- We acknowledge your complaint within 2 working days.
- A director investigates and replies in writing within 14 working days.
- If you remain unhappy, you can ask for a final review.
Concerns about an expert
Expert opinions are independent. Concerns about professional conduct can also be raised with the expert’s regulator.